Contact Us
Support
Contact us
We're here to help with parts lookups, order questions, and anything else you need to keep your Generac generator running.
Check the FAQ first
Most parts, shipping, and order questions are already answered there, often faster than waiting on a reply.
01
Parts help
Look up maintenance parts
Find filters, oil, spark plugs, and routine service parts for your model.
→Search part numbers & schematics
Track down diagrams and part numbers for older or discontinued units.
→Submit a parts request
Can't find it yourself? Send us the details and we'll track it down.
→
02
General inquiries
Generator Magic
Checking hours…
Hours
Mon–Fri, 8am–4pm EST
Email
sales@generatormagic.com
Phone
513-486-2442
Fastest response: email us with your serial or order number. During major storms our phone lines run heavy, so email keeps moving.
GM
Over 20 years of Generac parts expertise, based in Waterford, Michigan. We sell genuine Generac parts online and back every order with exceptional customer service.